×
  • About Us
  • Our Team
  • Call for Pilots
  • Join as Volunteer/Associate
  • Partner With Us
  • Careers
  • Contact Us
  • Privacy Policy &
    Cookie Policy

    What's in this policy?

    This policy informs you:

    • What kind of information we collect from you
    • How we use the information we collected
    • When we use your details to contact you
    • What information of yours do we share with others
    • Your choices about the personal information you provide to us
    What does this policy cover?

    This policy explains the services that the IMW offers. Sometimes this policy also covers services provided by parts of IMW that operate as separate firms/ companies.

    What is not covered in this policy?

    Our services sometimes link to services operated by other organization's services. Those companies/ firms have their privacy and cookie policies, so note that the information you provide them will follow their rules and not IMW. Sometimes, you will access our services from other platforms, such as YouTube pages or the app on your connected device. Check their policy so you know how they will use your data.

    How do you protect my personal information?

    Our team is committed to keeping your information safe and secure. And we designed our services with your safety in mind. Our dedicated teams look after your data. However, no service can guarantee absolute security. If you have any worries regarding your IMW account or personal information at risk, for example, if anyone could have found your password, please contact the IMW team immediately.

    Where do we store information?

    Some companies that provide services to us operate their services from outside India. We take utmost care and only permit that to happen if we are satisfied with their levels of security. Please note that when you give us personal details, it could be transferred, stored or processed in countries even outside India.

    What types of personal information does the IMW collect about me?

    We'll give you details about what sort of information and why we need your personal information before we begin processing it unless it's obvious.

    Information that we ask you.

    Depending on what you're doing, we may ask for your name, contact information, date of birth, and financial details. For instance, if you want to participate in a political program, we may ask you about your political views.

    When you register for an IMW account or update your details, we may ask for some personal information, like your email address, age, etc.

    Device information

    Devices are lots of things like:

    • your mobile
    • your computer
    • your tablet
    • your TV
    • your voice-enabled device

    We automatically gather some technical data from these devices and browsers even when you're not signed in to an IMW account. This might include:

    • device ID
    • IP (internet protocol) address
    • app ID
    • vendor ID
    • advertising ID
    Location Information

    When you use our services, we collect data about your location. This enables us to ascertain whether you're somewhere where are services are available, guides us to make sure we are fulfilling our obligations and provides extra features whilst using our services, such as forecasting the weather of your location. Your location can be decided at a town or city level by:

    Regardless of where you are, using our services allows us to

    • GPS
    • IP address
    • data about nearby cell towers and Wi-Fi access point information.

    What type of location information (for example, country, city or Town) is gathered depends on the service you are using, the gadget you're using (for example, Apple or Android) and your gadget settings (whether permissions are enabled or disabled). You can enable and disable your permissions anytime in your device's settings.

    Information on your activities outside the IMW when you talk about us

    Like if you've cited us in a Twitter post, we will collect your Twitter handle.

    Information on how you use IMW services.
    • Like the articles you read and the shows you watch.
    How long will the IMW keep my personal information?

    When you provide us any personal information, we will always abide to these principles:

    • We only keep your data for as long as we do the activities we informed you about or have a valid point to keep it.
    • We think about what kind of information it is, the amount gathered, how sensitive it might be and any legal requirements.
    • We design our services so that we don't hold your data any longer than we have to.
    • We may close your IMW account if you last used it in the last one year. We'll send you an email or text message to inform you that we plan to do this before we remove anything, so please check the text message or email sent by us.
    • When you sign up for an email, we may ask your permission to do anything.
    How can IMW use personal data?

    We will use your personal data for only valid reasons. It is known as the "lawful basis for processing". Sometimes we ask for your consent to do things, like when you sign-up to an email. Sometimes, when you'd reasonably expect us to use your data, we don't ask for your consent, but only n the following circumstances:

    • the law says if it is restricted to use and
    • it fits with the rights you have
    We use your data for these types of things:
    • To deliver our services and to provide information about them
    • To deal with your requests, complaints and enquiries
    • To verify if you're using IMW apps and to keep the licensing database with accuracy and currentness and up to date
    • To personalize services and give you things more customized to your tastes. Your IMW account lets you personalize your IMW online experience. You will be allowed to Personalize the content to some extent, is set to when you create an account. You cannot personalize your content if you make an account and are under 13 years old.
      You may permanently disable personalization in your account settings if you don't want us to do this. However, you do not require to do anything if you are under 13 years old.
    • to help us understand what services you might use and how you might share things with others.
      To better understand the services you might use and, occasionally, the sharing practices you might have with others.
    • to recommend things we think might interest you
    • to show you advertising when you access an IMW service from outside India. Some of this advertising might be customized to you.
    When will the IMW use my information to contact me?

    Your information is used to get in touch with you for a variety of issues, including:

    • to update you on any changes to the IMW's policies, and Terms of Use
    • to check with you regarding any service or activity you've signed up for. For instance, we might tell you if your IMW account has not been used for a long time.
    • to contact you about the content you sent us
    • to answer you when you have contacted us or to address a comment or complaint
    • to invite you to take part in surveys about IMW services, which are always voluntary
    • for marketing purposes
    • to share notifications on your device.
      We will only contact you when we need you or when you've permitted us. IMW will never contact you to ask for your IMW account password.
    Will I be contacted for marketing?

    We'll only send you marketing & promotional emails or contact you about IMW programs, services and your views on issues about the IMW if you've agreed to this. Even if you unsubscribe from your account, we may still contact you.

    Will my personal information be used when the IMW advertises with other companies?

    If you have an IMW account, we might use the information we keep about you to show you relevant and targeted advertising for IMW services through other companies' sites like Google, Facebook, Snapchat or Twitter. This could show you an IMW-sponsored message where we know you have an IMW account and have used IMW services.

    Where we do this?

    We will share your details in a hashed form with those providers so that, where you have a user account on the same platform, you will see advertisements from the IMW. In these situations, we are joint controllers with those companies because we jointly make decisions to process your details.

    We also assess the characteristics of our users to find others who are as same as them to provide advertising to those users. In addition, certain premium subscriptions will enable you to get advertisement-free content.

    When does the IMW share my personal information with others?
    • We will never let others use your personal details. We will share it with others in these ways:
      Like.. you post a comment that the public can see.
    • When we use other companies to power our services
      In order to improve our services to you, give us high-quality experiences, and better understand how you're using our services, we often hire other companies to process your personal information on behalf of IMW.

      For instance, sending you an email about things we think might interest you, inquire about your opinion of our services, and to analyze data on how customers use our digital services so we can enhance them.

      Even in such cases, we take steps to protect your personal details and treat as if we were handling it directly. We carefully choose and shortlist these companies, entrust them only the information necessary to do the work, and ensure they keep your information secure.

    • What about your research collaboration and my information? We do research activities. Sometimes we collaborate with research partners and share our content and data with them. This might include details we have gathered about you. But we're careful, as mentioned above, about what we share and what our partners can do with it.
    • Is any law mandated to pass my information to others ? We might share your information if obliged to comply with the law to protect you or others from harm.
    What's different for kids (up to 12 years) and teens ( 13 - 19 years)?

    The IMW has services that are kid-friendly and for teens. Here's what happens when we use information.

    Why do we collect information about you?

    We preserve your information so that we can…

    1. provide the right services for you
    2. plan and enhance our services
    3. contact with you
    We will always tell you why we are collecting your personal information

    We will inform you why and how we use your personal information and for how long. And if we need your parent's or legal guardian's consent, we will give you precise details about what is required at the time.

    We use your personal information for a valid reason

    Read How can the IMW use your personal information as mentioned in previous pages? 10.4. We share personal details about you with others, but we follow some rules. The main rule is that your information will never be sold to anyone.

    We might ask your age

    Ensure you use the parts of the IMW services that are suitable for you. For example:

    • So that adults don't post comments on children's message boards
    • when you want to get an IMW account
    • When you're watching a programme on one of IMW's platforms, and it's a bit edgy
    Sometimes, we'll ask to get your parent/ guardian's approval.

    You will see a notification. We might also request some personal details from them so that we can get in touch with them. Sometimes we may contact your parent /guardian:

    • So you can receive notifications from IMW
    • We can show you more things you will like based on your activity
    • So you can submit comments
    • So you can upload your content to us
    Sometimes we'll tell your parents about your activities

    For example, if you participate in one of our competitions, we might contact your parent.

    When can we contact you

    We occasionally need to get in touch with you, but we will always abide by these rules.

    It's safe to use us

    Our responsibility is to safeguard your personal information. Because of this, we consider your safety when designing our services. And we always look for the best ways to enhance this.

    There are also precautions you may take to keep safe and secure, like thinking about what details you share and how to keep your devices secure.

    How is my information being used to make decisions?

    If you don't furnish certain fundamental information, You may not be able to get an IMW account.

    You're in control of how we use cookies and tracking

    Cookies are text files that transfer onto your computer/mobile/ tab when you use IMW services.

    We use cookies and tracking to get details about what type of device you are using to access our content and services. For example, we record details like what sites you visit, your device IP address, and to make things simpler for you, like remembering where you left off in a game or what emoji you choose. You can disable some cookies and similar tracking technologies. Your parents or legal guardian can do this if you're younger than 13. But other cookies can't be disabled.

    What do we do when you post, upload or share content?

    When you share your content with us, we'll tell you exactly what we will do with it.

    What are my rights?

    You have the same privacy rights as adults, so familiarise yourself with them.
    You can:

    • request us what personal details we hold about you
    • ask us to correct or remove your personal details
    • inform us to stop using your details

    You can usually do this yourself if you're 13 or older, but not always.

    Occasionally, we may ask your parent or legal guardian to do that. If you're under 13, your parent or legal guardian must likely handle it on your behalf.

    Deleting my information

    Can I delete my information?

    You can delete your account. Your account's information is immediately removed. Please note that:

    • We keep a record of how you used our services, but this data can't be linked to you.
    • We also retain anything you've uploaded or commented on
    What about other information I've shared with you?

    We might have gathered other personal data that you might ask to be removed that has nothing to do with the IMW account.

    What are my rights?

    Note that you're in control of your personal information.

    You have the right to:

    • Request a copy of your information we collected
    • To request us to correct information that's wrong, to remove it or to inform that we only use it for a specific purpose.
    • To change your mind, and request us to stop using your data and, for example, unsubscribing from any marketing and promotional emails or turning off personalization.

    Remember that occasionally we might not be able to support you. If the law demands us, we can not, or it forms part of our journalistic activities.

    How does the IMW use cookies and similar tracking?

    What are cookies and tracking technologies?

    Cookies are text files which are transferred to your device when you visit a website or app.

    There are also similar tools for tracking the information we gather.

    Why do we use cookies and other tools for tracking?

    To do a few different things:

    • To store information about you so you don't have to provide it to us repeatedly.
    • To maintain, you signed in, even on different devices.
    • To help us understand how customers are using our services so that we can improve them.
    • To deliver advertising to websites/ apps outside of India.
    • To help us personalize the IMW by remembering your preferences and setting.
    • And your progress, allowing you to pause a show and resume where you left off watching a show, even on a different device.
    • To check on the status of our emails and see if you find them helpful.

    What are the types of cookies?

    When you visit our site, some cookies are automatically enabled; to turn them off, you must modify your browser's settings. These are referred to as "strictly necessary cookies." They help us ensure that our digital services are effective and cater to our target audiences' demands and interests.

    To enhance your experience, we also use functional, performance, and advertising cookies. These can be turned on or off at any moment. We'll only use them if you've

    Bear in mind that there are various additional cookies available from other companies. For example, you might be tracked by these "third-party cookies" when you navigate other websites, including ours. For instance, when you see the share button, you can receive a cookie from a social media provider. You can always turn them off, but not through us.

    How do cookies last?

    Some cookies are deleted when you close the browser on your website or exit the app. Others stay for a longer period, sometimes forever, and are saved onto your device so that they are there when you come back.

    Others are saved to your device so that they are there when you return and last longer, perhaps indefinitely.

    How do I control my cookies and tracking?

    Strictly necessary cookies are always enabled when you visit our app or website. On your first visit to our website/app, we will inform you about our other kinds of cookies and ask you to select which cookies we can use. You can always change cookie settings. Stopping all cookies means you can't access some IMW services, or some might not work correctly. In the settings of your device, you can also manage certain tracking.

    How will I know about changes to this policy?

    This policy is updated often. We'll notify you if there are significant changes, such as how we utilize your personal information by email, message or notice in the app.

    You can always stop using our services, withdraw your account, and stop providing us with personal information if you disagree with the changes.

    How can I contact the IMW regarding rights?

    Learn more about your rights and get in touch with us. Contact IMW's Data Protection Officer if you have more inquiries or feedback regarding this policy by email or by mail.

    DOWNLOAD